Resume Tips


As you build your resume, here are some tips to keep in mind.

What NOT to Include

  • Personal details: U.S. resumes should not list your age, gender, religion, political affiliation, marital status or social security number. Only consider that information in a resume you are sending internationally.
  • Photos: While inclusion of a photo is the norm in certain international settings, it should not be used on a CV or resume intended for a U.S. audience.
  • Salary information: Don’t include salary expectations or salary history on the resume.
  • Hours for part-time work: If you worked part-time, it is not necessary to include the number of hours worked per week.
  • “References Available Upon Request.” This went out of fashion some time ago, and employers will ask for references if they want them.


  • Font: Use an easy-to-read font such as Times New Roman, Arial, Calibri, Cambria, or Garamond.
  • Size: Stay between 10 pt. and 12 pt. Your name can be larger than 12 pt.
  • Margins: Ideal margins are .75” all around, and no smaller than 0.5”.

Electronic Submission

Many organizations scan resumes and maintain databases from which they screen applicants. Other firms use online databanks, which store scannable information about job seekers.

A different approach.

Electronic resume submissions will differ from traditional resumes. Because computers typically scan your resume in as an image, not as text, there are some guidelines you should follow:

  • Use white or light-colored 8 1/2 x 11-inch paper.
  • Be sure to print only on one side. Use a laser or high-quality Inkjet printer.
  • Left-justify the entire document.
  • Do not fold or staple the document.
  • Choose a standard 10 – 14 point font type. Use ample white space to separate sections of your resume.
  • Keep name, address and phone numbers on separate lines.
  • If you are a more experienced candidate, be sure that your name is at the top of the second page.
  • Don’t use italics, underlining boxes, shading, graphics, hollow bullets or other design features.
  • Avoid parentheses, brackets, horizontal or vertical lines — they will not scan properly.
  • You may use ALL CAPS or a boldface type to indicate section headings.

Know how you need to submit it.

If you are sending your resume electronically, you may need to send it in ASCII or “text with line breaks” format instead of regular/formatted text. However, more and more employers are accepting Word attachments. Send a cover letter if you are responding to an ad.


Use keywords, based on field research. These may include degrees, names of schools, licenses or certificates, honors/awards, abilities and training. Results and accomplishments may be more helpful than duties. Try to use industry-related terms. The more keywords that you match, the better your chances will be.

Let the Career Success Center help you with this process. Stop by to sign up for a resume review appointment.
Career Success Center
Tower N204

Thinking Ahead: Informational Interviews

job-interviewInformational Interviews…the interview process that is often overlooked. Informational interviews offer opportunities to have informal conversations with professionals from a field of interest to you. During informational interviews, you’re able to pick the brain of the professional to learn of their experiences and expertise in the field. Information interviews provide platforms to receive advice and ask various questions that can help you make important decisions to choosing careers and preparing for interviews. Carole Martin a Monster Contributing Writer provides us with some tips to success interviewing. Here are 10 tips to help prepare you for your informational interview.

Identify the Information You Want

Deciding which position, company or industry you want to learn about will depend on what you want to do with your life and career. You should have a sense of what is important to you and what you want.

Make a List of People You Know
Choose those who can help you connect to other people within a company or an industry. Since this is part of networking, you will want to include anyone and everyone you know, from your barber to your sister-in-law.

Make the Appointment
Set up a 15- to 30-minute interview with the person identified, regarding his specialty. Most people will be more than happy to help you. Don’t get discouraged if you find some people are just too busy to give you an appointment.

Plan an Agenda for the Session
This is your meeting. Don’t assume the person will give you the information you need unless you ask the right questions. Select questions that will give you the most information. Be efficient, and do not overstay your welcome.

Conduct Yourself as a Professional
Dress and act the role of the position you are seeking. Know as much as possible about the company before the interview so you can ask informed questions.

Show Interest
A little flattery goes a long way. Say something like, “Mary gave me your name and told me you’re considered to be an expert in your field. How did you get started?”

Be Prepared to Answer Questions About What You’re Looking For
Have a short personal statement prepared that you can present if you’re asked about your job search. Bring a resume, but don’t offer it unless requested. Remember, the purpose of this interview is to obtain information.

Get Names
Ask for other contacts in the field. If no names are suggested, be grateful for information or suggestions obtained.

Send Thank-You and Follow-Up Letters
Thank the person at the conclusion of the interview, but also send a letter stating your gratitude for the time given. Stay in touch with your contacts by writing notes or emails, informing the person how helpful his suggestions have been to you.

Take Advantage of Any Referrals You Receive
In this process, you will have to take risks and stretch beyond your comfort zone. Each step will take you closer to that job offer.

The informational interview is a source of power you can use to your advantage. With preparation, listening and follow-through, you will find the power of people helping each other.

Resource link:

Meet the Career Success Team


Maribeth Hearn, Director

Hi I’m, Maribeth Hearn and I serve as the Director of the Career Success Center here at University of St. Francis. My role is to ensure that our students and alumni have the tools and strategies to find careers that fulfill their purpose. I edit resumes, provide mock interviews, career counsel and work with employers to educate them on USF and what we have to offer. My office provides Assessments, Job Fairs and on site Recruiting as well as professional development sessions throughout the calendar year. I have 20+ years of Sales and Marketing experience so I can help you sell yourself and build your personal brand.

The thing I love most about USF is: The concierge level service that we can provide to students and alumni because we are a small community of people who contribute to the world through our work.

If I weren’t in my current job, I would be: Writing a book on personal branding!

To me, the USF Family is: smart, resourceful and honorable

My favorite spot on the USF campus is: in the courtyard by Tower Hall. A great place to catch up on a book, or converse with my students or co-workers.

One of my favorite books is: Oh The Places You’ll Go by Dr. Suess. Everyone hates the Waiting place.

My First Job: Checker at my Dad’s grocery store

Funniest Interview Question: Star Wars or Star Trek. To which I answered Star Wars of course and I got the job!


Sue ErrekCareer Advisor

Hi, I am Sue Errek, Career Advisor in the Career Success Center and a USF Alum.  If you need a resume, come see me.  I assist USF student in resume writing, interview skills, and job search strategies.  You may have seen me presenting on these items in one of your classes.  I truly enjoy helping the students and love to hear their stories about what they have done, and plan to do, with their lives and families. I especially love hearing, “I got the job!” or “I got an interview!”

I possess a very diverse employment background having been employed in the corporate environment prior to having children. I have work in HR Recruiting and have been in the educational environment for the past 12 years. I have performed the role of academic advisor, in workforce development and as a remedial math instructor. I have enjoyed all of my role in education. What I enjoy most is meeting with students to assist them in meeting their goals.

The thing I love most about USF is: Being small enough to be able to get to know the students and talk to them personally about their goals, plans or just what is going on in their lives.

If I weren’t in my current Job: I would be helping people in some capacity.  I enjoy assisting people and providing them with the information needed to achieve their goals.

To me the USF Family is: Respectful and focused on assisting students in any way needed.

My Favorite Book: Loved you Forever.  My children loved for me to read it because I cried every time.

My First Job: St. Patrick’s Residence in Joliet. A home for the elderly. I assisted the nuns serving meals and setting up for the next meal. I was only 15 and all my friends worked there. Boy did we have fun after the nuns left!

Funniest Interview Question: If you were a cereal what would you be? Cheerios because they are well rounded and a circle signifies unity.


Betty Kohl, Employment and Internship Support Specialist

The Career Success Center is a very welcoming office.I will help to make your visit here a great experience. I can set up with an appointment for you to receive help with resumes, internships & possible career opportunities along with a few other services we provide. If you already have an appointment, I will point you in the right direction to the person you are meeting with.

A little bit about myself. I have been here at St. Francis for 16 years. Before that I was a stay at home mom and enjoyed being able to stay home and raise my kids. Having said that, it made St. Francis a perfect place for me to start back to work because of all the students I would be working with. Ironically all my children are boys and I now have 4 young granddaughters who I love to shop for. I am very family oriented and I think I show that here at work with the students. I also love to travel to tropical places. I think the warm weather and sunshine just makes everyone feel good. My one confession is that I am addicted to the game Bejeweled on my Ipad!

So come in and see me and I would be glad to help you out. Even if you don’t need help, just pop your head in to say hello when you walk by the office! See you soon!

The thing I love most about USF is: the feeling of belonging. People have a lot of respect for each other and treat each other as their family.

If I weren’t in my current job I would be: a hotel or resort reviewer.

To me, the USF Family is: warm, welcoming, caring and filled with vision about the future of the students.

My favorite spot on the USF campus is: the main entrance to Tower Hall. When you stand back at look at the building it is just an awesome sight. The tower where the bell is, the grandeur of the entrance, it is a monumental sight!

One of my favorite books is: the children’s book, Love You Forever. I read that to my children when they were small and now it is one of their favorite books to read to their children so it has a warm spot in my heart.

My First Job: I worked as a sales person in a bakery and made 90 cents an hour.

Funniest Interview Question: Did I really want the job? Really, how do they expect someone to answer anything but yes to that question!

CeddiCedricka Carver, Career Center Volunteer Assistant

The Career Success Center is a great place to build on your branding skills. It is a welcoming office that offers resume building, mock interview help, career discovery assessment opportunities and many other great things. You may find me in the office helping out throughout the week with events, resumes and our awesome blog.

A little bit about myself.

I actually work in the Residence Education Department as an Area Coordinator and work within the Residence Halls. I really enjoy the campus environment and most of all, I love my interaction with students. I am a mother of two beautiful girls and a coffee lover. I enjoy people stopping by to chat and hanging out with me as well throughout my work day. So come in and see me here at the Career Center or feel free to find me in my office in Marian Hall.

The thing I love most about USF is: Besides the campus community and students, I love the scenery and landscaping.

If I weren’t in my current job I would be: On a teaching track to one day become a principal.

To me, the USF Family is: Unique, compassionate and honest.

My favorite spot on the USF campus is: Marian Hall. As some say, this is where all the fun happens. I am able to see a large quantity of students, interact with them in the Abbey and see great events come to life.

One of my favorite books is: Left to Tell by Immaculee Ilibagiza

My First Job: Burger King Cashier

Funniest Interview Question: Shoes or barefoot (Everyone that knows me know that I am a huge fan of shoes and how a shoe can tell a lot about character)

Jhane HeadshotJhane King, Student Worker

Hi I’m Jhane King and I serve as Career Success Center Student Worker here at the University of St. Francis. My role is to assist with center marketing for events and services, to call outside contacts such as recent graduates and employers when necessary, and to work at Career Success Center events. The biggest service I provide to the Career Success Center is my willingness to learn, train and help. My job is to make one else job a little easier. I am a senior marketing major, so working for the Career Success Center enables me to gain experience in the marketing field.

The things I love the most about USF: is the small population size because it allows me to have a more interactive and personal relationship with my professors.

My favorite place on campus is: Pub because the food is great and the layback dynamic of the pub, allows me to simultaneously experience the sit-down nature of a restaurant in which I can converse with my friends, and to experience the convenience of a fast food restaurant.

To me the USF family is: inviting, friendly and goal-minded.

My favorite book is: the Unfortunate Events Series by Lemony Snicket.

My first job: A lifeguard at Splash Valley in Kankakee.

Funniest interview question: What’s your favorite dessert cookie or cake? And because I answered cake I got a free piece of cake!

Stop by to See Us!

More Job Fair Opportunities…Yay!


Job Fairs are a great way to get your name out there and build your brand. It provides a networking opportunity along with the goal of landing an interview with an awesome company. Here’s more great opportunities for you. Take up these awesome opportunities and get out there!

We are pleased to inform you that The Indo American Community Services (IACS) a non-profit organization in the Greater Chicago area will host its 6th Annual IACS Diversity Career Expo at the Chicago Hilton.

Date: Thursday, October 22, 2015

Time:10:00 am to 3.00 p.m.

Details:They plan to host about 50 leading Chicago land companies from a broad range of industries at this event. Participating companies are expected to have Coop, Internship, entry-level, mid-career and senior level positions in varied career fields including Financial and Accounting services, Information Technology, Engineering, Healthcare and Marketing / Sales etc.

More companies that have confirmed their participation!

AT&T, L&T Infotech, Wipro, Allstate, Grainger, Walgreens, Caterpillar, IBM, Abbott Labs, Morgan Stanley, CME Group, Nokia, ITW, Dover, Infosys, TCS, New York Life, MetLife, Fifth Third Bank, Computer Science Corporation, Manpower Group, Mass Mutual and many other companies. They are expecting many more companies to take part in this important event.

The event is primarily focused on job seekers, senior year college and graduating students and alumni. Guess What?  Registration is FREE! Register Here:

Resource Link: Click here for more information on the expo–chicago-2015/career-expo-event-details.html

It’s Job Fair Time!

career~Breaking News~

It’s job fair time and I would like to share some valuable resources with you about some do’s and don’ts. As you begin to attend some job fairs, it is essential to be prepared to sale yourself and look to part to receive that interview.

5 Things to take to Career Fairs

  1. Copies of your Resume
  2. A smile, a strong handshake and positive attitude
  3. A 30 second sales pitch
  4. Information about the organization that you will be attending
  5. Energy

5 Things NOT to do during a Career Fair

  1. Don’t cruise the booths with a group of friends.
  2. Don’t carry your backpack, large purse, or other paraphernalia with you.
  3. Don’t come dressed for rugby practice (or any other extremely casual activity).
  4. Don’t “wing it” with employers.
  5. Don’t come during the last half hour of the event.

Ready Set GO!

Upcoming Job Fairs

The Joliet Area Chamber of Commerce is hosting a B2B Business and Job Fair from 3-6 p.m.

Date: October 14th

Location: Republic Hall 113 Republic Ave. Joliet, Illinois 60435.

Details: They expect over 30 employers. Be sure to bring resumes and dress professionally. Admission is FREE.

For more information and for an updated list of
booths/jobs, please visit or call 815-727-5371.

Moraine Valley’s Job Resource Center has invited our USF students and alumni to attend their job fair.

Date: Thursday, October 15th from 2-5 p.m

Location:9000 W. College Parkway in Palos Hills, IL in the M Building

The requirements are that you must come in business attire and have copies of your resume with you to be admitted. Moraine Valley is expecting over 75 employers this year. Continue reading

Dear Undecided Student…


Once you’ve begun to think about why you might be undecided about a major, you will recognize that the work of coming to a decision about a potential major will need to be done by only you. Here are some things that could help and support you in the process.

Deflate some myths.
Myth #1 – “I’ll just figure it out eventually.” – Just waiting and hoping will not necessarily help you explore. You will need to do some work to find a path.

Myth #2 – “I’m the only one who doesn’t have a plan.” – You may feel that you are the only one who has not chosen a major. The reality is that at many colleges more students enter as undeclared students than anything else.

Myth #3 – “Once I’ve chosen a major, I won’t be able to change.” – Some majors are easier to change than others, but no student should continue in a major that they feel is not the right fit. If a student feels that the major is not working for them, they should talk to an academic advisor or trusted professor. Obviously, the earlier a change takes place the easier it will be. A change may take place easily, or a change may require an extra summer class or even an extra semester, but changes of major are possible, are sometimes the very best choice for a student.

Myth #4 – “When I choose a major I’ll have chosen a career for my entire life.” – This myth is a two-fold concern. Understand that a major is an area of study, a subject that you enjoy, not necessarily a career choice. That major may lead to a specific career, but it may not. Let me remind you too, that most people today change jobs and even career paths several times throughout their lives. You can expect to make changes in direction as you move through the workplace.

So when you start to think about the major you are considering, ask yourself some questions.

• What majors am I considering? Why those? What do people do with those majors?
• What is my favorite subject? Why?
• What outside activities do I like?
• If I had a spare hour, what would I like to do? What would I pick up to read?
• What do I see as my greatest strengths? Weaknesses?
• Where do I picture myself 5 years from now? Ten years? What environment would I see myself in?
• What resources are available at school to help me consider my options?
• What are I doing to work on deciding about a major?

This is a big decision and it may be difficult to step back and make this decision. Just remember to enjoy the path to the discovery

Undecided students; how can you help. (2015, October 1). Retrieved from